Cancellation Policy

To cancel or reschedule your appointment, please contact us with at least 24 hours’ notice. Cancellations or rescheduling requests made within 24 hours of your appointment time will not be eligible for a refund of the booking deposit. Please note: the £10 booking deposit will be deducted from the total cost of your treatment when the appointment goes ahead as planned. The remaining balance will be due in person at the time of your appointment.